We often hear on television how hackers are able to enter any mobile phone and get all our data, photos and videos from it. They can also access through your PC more important data such as our bank data, so users are beginning to worry about the lack of security in the cloud.

What Is the Cloud?

What would normally be on your PC, such as your files or programs) happens to be on a set of servers that you can access through the Internet and form the cloud. With Internet you access all the data and all the software you need, so you don’t have to worry about maintaining a complex system. You only need a broadband connection to work.

Advantages of the cloud:

– Access from any site and with several devices. Your programs and files are in the cloud, so you have access to the Internet to access them.

– All software is in one place. Avoid having to install the programs on your PC, your laptop or each and every one of the multiple computers on a network.

– Savings in software and hardware. In the cloud, the same program is shared by many users, which lowers the price of applications.

– Savings in technical maintenance. The cloud provider is responsible for the technical maintenance of its own servers.

The inconveniences come especially at the time of security.

With cloud computing all your files and information go from being on your PC to being stored in that cloud. That means stop having control over them. You can never be sure who accesses that information or if it is properly protected or not. The lack of control over the data worries us, since they are housed in foreign places. The confidentiality of the transmission of this data through Internet connections is also very important, which makes new, more secure and efficient encryption systems necessary. Also highlight the lack of physical control over the system, since the user depends on a system that does not control.

As you can see the advantages of cloud computing are greatly influencing the way we use computers. We use more and more applications in the cloud, such as Gmail, Twitter, Facebook or YouTube. Paradoxically, these wonderful advantages of the cloud, its ease of access, centralization and flexibility, could also be the cause of new types of insecurity on the Internet.

4 of the main problems of cloud systems

The advent of cloud computing is one of the most beneficial technological innovations for companies of recent times. However, that does not mean that there are not some problems with cloud systems that must be addressed.

Adapting to new technologies provides enormous advantages, but there are risks associated with these new tools that should be taken into account to avoid future system problems. Therefore, in this article we will see some of these risks associated with cloud computing.

1. Security related cloud system problems

Security is one of the main problems of systems that make use of cloud computing. Relying entirely on the Internet increases vulnerability to hacker attacks. But the evidence speaks for itself, all modern IT systems today are connected to the Internet. Therefore, the level of vulnerability is very similar to that of any other place. However, the fact that cloud computing is a distributed network also makes it easier for companies to recover quickly from such attacks.

What should be done to minimize this problem is to study and examine the security policies of the provider before signing a contract with them.

2. Possible downtime

Cloud computing makes the organization dependent on the reliability of its Internet connection. If the Internet service suffers from frequent interruptions or low speeds, cloud computing may not be suitable for that business.

Another aspect that must be taken into account is the level of dependence on reliability in the cloud. Even the most reliable cloud computing service providers suffer system problems that cause them to interrupt the server from time to time. For example, a company as reliable as Apple on May 20, 2015 had a seven-hour interruption in Apple iCloud that affected email and other cloud services, such as iCloud Drive, Documents, etc.

To know if you have to opt for the cloud as a solution, it is necessary to ask yourself this question: “Can my business work in the event of a prolonged interruption of cloud services?”

3. Cloud compatibility issues

Another problem with cloud-based systems is compatibility with all IT systems of a company. Today it is universally recognized that cloud computing works as the most profitable option for companies. However, the problem arises from the fact that the company would have to replace many of its existing IT infrastructures to make the system one hundred percent compatible in the cloud.

A simple solution to this problem is to use the hybrid cloud, which is capable of addressing most of these compatibility issues.

4. Customer service issues

In the early days of cloud computing, poor customer service was a constant complaint from users. Fortunately, most providers have made great progress in improving technical assistance. However, a better service comes at a price.

If the company’s needs require a quick response, make sure that the cloud service provider has many options available to provide technical support: email, telephone, real-time chat, knowledge center and user forums. It will also be necessary to check if the provider can offer support at night, on weekends and holidays.

In conclusion, although cloud computing is not without risks, the truth is that the problems of cloud systems are manageable and predictable, although in some cases some effort is needed by the company that decides to implement this solution. Once the problems are clarified, the rest of the process will provide great benefits for the organization.

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